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< 5.19:Supervisor-guide‎ | Tutorials‎ | EmailQueue

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• 5.19 • 5.3 • 5.8

Contents

Supervisor Guide

Introduction

Overview

Email queue tutorials explain how supervisors can manage both team queues and agents' personal queues.

Email queue

Section Articles

How to Manage Queues
How to Review and Assign Email to Agents< Previous | Next >

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