From Bright Pattern Documentation
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Introduction | Introduction | ||
*[[Contact-center-administrator-guide/Introduction | Contact Center Administrator Introduction]] | *[[Contact-center-administrator-guide/Introduction | Contact Center Administrator Introduction]] | ||
User Interface | User Interface | ||
| − | *[[Contact-center-administrator-guide/AboutUserInterface | Contact Center Administrator User Interface]] | + | *[[Contact-center-administrator-guide/UserInterface/AboutUserInterface | Contact Center Administrator User Interface]] |
Tutorials | Tutorials | ||
| − | *[[Contact-center-administrator-guide/ | + | *[[Contact-center-administrator-guide/Tutorials/Overview | About Tutorials]] |
Concepts | Concepts | ||
*[[Contact-center-administrator-guide/Concepts/Overview | About Concepts]] | *[[Contact-center-administrator-guide/Concepts/Overview | About Concepts]] | ||
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*[[Contact-center-administrator-guide/Scenarios/ScenariosOverview | About Scenarios]] | *[[Contact-center-administrator-guide/Scenarios/ScenariosOverview | About Scenarios]] | ||
Workflows | Workflows | ||
| − | *[[contact-center-administrator-guide/WorkflowEntries | | + | *[[contact-center-administrator-guide/WorkflowEntries | Workflows]] |
Services and Campaigns | Services and Campaigns | ||
*[[Contact-center-administrator-guide/ServicesandCampaigns/ServicesandCampaignsOverview | About Services & Campaigns]] | *[[Contact-center-administrator-guide/ServicesandCampaigns/ServicesandCampaignsOverview | About Services & Campaigns]] | ||
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Appendices | Appendices | ||
*[[Contact-center-administrator-guide/Appendices/Overview | Appendices]] | *[[Contact-center-administrator-guide/Appendices/Overview | Appendices]] | ||
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Latest revision as of 04:01, 29 May 2024
• 日本語
Contact Center Administrator Guide
Introduction
User Interface
Tutorials
Concepts
Users and Teams
Directory
Scenario Entries
Scenarios
Workflows
Services and Campaigns
Lists
Do Not Call Lists
Tasks
Case & Contact Management
Call Center Configuration
Quality Management
Reporting
Custom
Security
Application Notes
Appendices