From Bright Pattern Documentation
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The Bright Pattern Contact Center ''Desktop Integration API .NET Version Tutorial'' explains how to use the Bright Pattern Contact Center Desktop Integration API to control agent states and handle calls from .NET-based applications. | The Bright Pattern Contact Center ''Desktop Integration API .NET Version Tutorial'' explains how to use the Bright Pattern Contact Center Desktop Integration API to control agent states and handle calls from .NET-based applications. | ||
For general information about the Agent Desktop functions discussed this tutorial, see corresponding sections of the Bright Pattern Contact Center [[agent-guide/Purpose|''Agent Guide'']]. | For general information about the Agent Desktop functions discussed this tutorial, see corresponding sections of the Bright Pattern Contact Center [[agent-guide/Purpose|''Agent Guide'']]. | ||
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Latest revision as of 04:02, 29 May 2024
Purpose
The Bright Pattern Contact Center Desktop Integration API .NET Version Tutorial explains how to use the Bright Pattern Contact Center Desktop Integration API to control agent states and handle calls from .NET-based applications.
For general information about the Agent Desktop functions discussed this tutorial, see corresponding sections of the Bright Pattern Contact Center Agent Guide.