From Bright Pattern Documentation
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| − | + | = Terminate Interaction= | |
Unlike [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]], this method only [[agent-guide/HowtoReleaseaCall|releases the communication channel]] of the current interaction. | Unlike [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]], this method only [[agent-guide/HowtoReleaseaCall|releases the communication channel]] of the current interaction. | ||
For example, if after-call work (ACW) is configured for the corresponding service, interaction processing will continue until ACW is completed. | For example, if after-call work (ACW) is configured for the corresponding service, interaction processing will continue until ACW is completed. | ||
| − | == Syntax == | + | == Request == |
| − | + | === Syntax === | |
| − | + | terminateInteraction(); | |
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Latest revision as of 04:02, 29 May 2024
Terminate Interaction
Unlike Complete Interaction, this method only releases the communication channel of the current interaction.
For example, if after-call work (ACW) is configured for the corresponding service, interaction processing will continue until ACW is completed.
Request
Syntax
terminateInteraction();