From Bright Pattern Documentation
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| − | + | = Sales Cloud Classic Overview = | |
| − | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view | + | This section of the ''Salesforce Integration Guide'' explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view. |
| − | == Integration Configuration Steps == | + | == Integration Configuration Steps == |
#[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | #[[sfdc-integration-guide/Classic/InstallingaManagedPackage | Install Managed Package]] | ||
#[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | #[[Sfdc-integration-guide/Classic/CallCenterSetup | Set up Call Center]] | ||
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#[[sfdc-integration-guide/Classic/EnablingSingleSign-On | Enable Single Sign-On in Salesforce]] | #[[sfdc-integration-guide/Classic/EnablingSingleSign-On | Enable Single Sign-On in Salesforce]] | ||
#[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | #[[sfdc-integration-guide/Classic/IntegrationAccount | Add Salesforce Integration Account in Bright Pattern]] | ||
| − | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop | + | # [[Sfdc-integration-guide/Classic/ScreenPop | Enable Screen Pop for Multiple-Matching Records]] |
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Latest revision as of 04:03, 29 May 2024
• 日本語
Sales Cloud Classic Overview
This section of the Salesforce Integration Guide explains how to integrate your Bright Pattern Contact Center with Salesforce in the Salesforce Classic view.