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| − | + | = Complete Interaction with Disposition and Notes= | |
| − | + | [[agent-guide/HowtoWrapUpAfter-callWork|Completes]] the current interaction and [[agent-guide/HowtoEnterDispositionsandNotes|sets its disposition and notes]] to the specified values (i.e., combines the actions of the [[desktop-javascript-api-specification/SetNotes|Set Notes]], [[desktop-javascript-api-specification/SetDisposition|Set Disposition]], and [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]] methods). | |
| − | == Syntax == | + | == Request == |
| − | + | === Syntax === | |
| + | completeInteractionWithDisp(dispositionCode, notes); | ||
| − | == Parameters == | + | === Parameters === |
| − | '' | + | {|border="1" style="border-collapse:collapse" cellpadding="5" |
| − | + | | '''Parameter''' | |
| − | + | | '''Type''' | |
| − | + | | '''Optional/Required''' | |
| − | + | | '''Description''' | |
| − | + | | '''Example''' | |
| − | + | |- | |
| − | + | | dispositionCode | |
| + | | String | ||
| + | | Required | ||
| + | | The [[contact-center-administrator-guide/DispositionsTab|alphanumeric code]] of the desired disposition | ||
| + | | "12345" | ||
| + | |- | ||
| + | | notes | ||
| + | | String | ||
| + | | Optional | ||
| + | | The interaction notes | ||
| + | | "Could not resolve. Not enough information." | ||
| + | |} | ||
Latest revision as of 04:31, 29 May 2024
Complete Interaction with Disposition and Notes
Completes the current interaction and sets its disposition and notes to the specified values (i.e., combines the actions of the Set Notes, Set Disposition, and Complete Interaction methods).
Request
Syntax
completeInteractionWithDisp(dispositionCode, notes);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| dispositionCode | String | Required | The alphanumeric code of the desired disposition | "12345" |
| notes | String | Optional | The interaction notes | "Could not resolve. Not enough information." |