From Bright Pattern Documentation
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Sets the [[agent-guide/HowtoEnterDispositionsandNotes|free-form notes]] for the current interaction to the specified string. | Sets the [[agent-guide/HowtoEnterDispositionsandNotes|free-form notes]] for the current interaction to the specified string. | ||
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| "Third time calling today." | | "Third time calling today." | ||
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Latest revision as of 04:31, 29 May 2024
Set Notes
Sets the free-form notes for the current interaction to the specified string.
Request
Syntax
setNotes(notes);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| notes | String | Required | The interaction notes | "Third time calling today." |