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<translate>= Set Notes=
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= Set Notes=
This function sets the [[agent-guide/HowtoEnterDispositionsandNotes|free-form notes]] for the current interaction to the specified string.
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Sets the [[agent-guide/HowtoEnterDispositionsandNotes|free-form notes]] for the current interaction to the specified string.
  
== Syntax ==
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== Request ==
''setNotes(notes);''
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=== Syntax ===
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setNotes(notes);
  
== Parameters ==
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=== Parameters ===
''notes'' – String containing the interaction notes
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{|border="1" style="border-collapse:collapse" cellpadding="5"
 
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| '''Parameter'''
 
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| '''Type'''
 
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| '''Optional/Required'''
<center>[[desktop-javascript-api-specification/TerminateInteraction|< Previous]]  | [[desktop-javascript-api-specification/SetDisposition|Next >]]</center>
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| '''Description'''
</translate>
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| '''Example'''
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|-
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| notes
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| String
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| Required
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| The interaction notes
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| "Third time calling today."
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|}

Latest revision as of 04:31, 29 May 2024

• 5.19 • 5.2 • 5.3 • 5.8

Set Notes

Sets the free-form notes for the current interaction to the specified string.

Request

Syntax

setNotes(notes);

Parameters

Parameter Type Optional/Required Description Example
notes String Required The interaction notes "Third time calling today."
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