From Bright Pattern Documentation
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The reschedule window will only affect outbound campaigns when a non-final disposition is selected. The data is retained in Agent Desktop until changed or the interaction is completed. | The reschedule window will only affect outbound campaigns when a non-final disposition is selected. The data is retained in Agent Desktop until changed or the interaction is completed. | ||
| − | == Syntax == | + | == Request == |
| + | === Syntax === | ||
setRescheduleWindow(numberToDial, fromTime, untilTime, timezoneName); | setRescheduleWindow(numberToDial, fromTime, untilTime, timezoneName); | ||
| − | == Parameters == | + | === Parameters === |
{|border="1" style="border-collapse:collapse" cellpadding="5" | {|border="1" style="border-collapse:collapse" cellpadding="5" | ||
| '''Parameter''' | | '''Parameter''' | ||
Revision as of 22:13, 9 September 2019
<translate>= setRescheduleWindow= Allows you to reschedule outbound dialing retry time to be within a specific timeframe with the option to specify a time zone.
The reschedule window will only affect outbound campaigns when a non-final disposition is selected. The data is retained in Agent Desktop until changed or the interaction is completed.
Request
Syntax
setRescheduleWindow(numberToDial, fromTime, untilTime, timezoneName);
Parameters
| Parameter | Data Type | Required/Optional | Description | Example |
| numberToDial | String | Required | The phone number to dial | "11234567" |
| fromTime | JavaScript date object | Required | The starting time of the reschedule window | "January 31 2020 08:30" |
| untilTime | JavaScript date object | Required | The ending time of the reschedule window (must be after the starting time) | "February 1, 2020 12:30" |
| timezoneName | String | Optional | The name of the timezone; if omitted, the timezone will be assumed to be the record’s detected timezone | “America/Los_Angeles” |
</translate>