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= Call Center Configuration = | |||
*[[contact-center-administrator-guide/CallCenterConfiguration/Overview | Call Center Configuration Overview]] | *[[contact-center-administrator-guide/CallCenterConfiguration/Overview | Call Center Configuration Overview]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | General Settings]] | *[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | General Settings]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/CustomNotReadyReasons | Custom Not Ready Reasons]] | |||
*[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | Integration Accounts]] | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | Integration Accounts]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Identification | Identification]] | *[[contact-center-administrator-guide/CallCenterConfiguration/Identification | Identification]] | ||
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*[[contact-center-administrator-guide/CallCenterConfiguration/ChatSettings | Chat Settings]] | *[[contact-center-administrator-guide/CallCenterConfiguration/ChatSettings | Chat Settings]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/EmailSettings | Email Settings]] | *[[contact-center-administrator-guide/CallCenterConfiguration/EmailSettings | Email Settings]] | ||
*[[Contact-center-administrator-guide/CallCenterConfiguration/STTConfiguration | STT Configuration]] | |||
*[[Contact-center-administrator-guide/CallCenterConfiguration/DirectChat | Direct Chat Invite ]] | *[[Contact-center-administrator-guide/CallCenterConfiguration/DirectChat | Direct Chat Invite ]] | ||
Latest revision as of 08:48, 23 April 2025
• 日本語
Call Center Configuration
- Call Center Configuration Overview
- General Settings
- Custom Not Ready Reasons
- Integration Accounts
- Identification
- Knowledge Base
- Calendars
- Hours of Operation
- State Calling Hours
- Auxiliary Skills
- Language Skills
- Audio Treatments
- Shared Voice Segments
- Voicemail
- Phone Devices
- Omni-Channel Routing
- Chat Settings
- Email Settings
- STT Configuration
- Direct Chat Invite
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