From Bright Pattern Documentation
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Unlike [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]], this method only [[agent-guide/HowtoReleaseaCall|releases the communication channel]] of the current interaction. | Unlike [[desktop-javascript-api-specification/CompleteInteraction|Complete Interaction]], this method only [[agent-guide/HowtoReleaseaCall|releases the communication channel]] of the current interaction. | ||
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=== Syntax === | === Syntax === | ||
terminateInteraction(); | terminateInteraction(); | ||
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Latest revision as of 04:31, 29 May 2024
Terminate Interaction
Unlike Complete Interaction, this method only releases the communication channel of the current interaction.
For example, if after-call work (ACW) is configured for the corresponding service, interaction processing will continue until ACW is completed.
Request
Syntax
terminateInteraction();