From Bright Pattern Documentation
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<translate>= Assign Case to Agent= | <translate>= Assign Case to Agent= | ||
This block assigns the case to a selected agent. | <!--This block assigns the case to a selected agent.--> | ||
<!-- Per Sasha V. via Hypothes.is on 2022.04.12, all info on this page is to be noted as reserved for future use for the time being--> | |||
Reserved for future use. | |||
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== Settings == | == Settings == | ||
=== Title Text === | === Title Text === | ||
''Title Text'' is the name of the instance of the block. Enter a name in the text field and the new name of the block will appear in the flowchart. | <!--''Title Text'' is the name of the instance of the block. Enter a name in the text field and the new name of the block will appear in the flowchart.--> | ||
Reserved for future use. | |||
=== Agent === | === Agent === | ||
The ''Agent''field where you may select from a drop-down menu the name of the agent you would like to assign cases to. | <!--The ''Agent''field where you may select from a drop-down menu the name of the agent you would like to assign cases to.--> | ||
Reserved for future use. | |||
=== Agent ID === | === Agent ID === | ||
''Agent ID'' is where you may enter the ID of the agent you would like to assign cases to. You may also enter variables in this field (i.e., $agentID). Note the Agent ID field overrides the Agent field. | <!--''Agent ID'' is where you may enter the ID of the agent you would like to assign cases to. You may also enter variables in this field (i.e., $agentID). Note the Agent ID field overrides the Agent field.--> | ||
Reserved for future use. | |||
Revision as of 13:39, 13 April 2022
<translate>= Assign Case to Agent= Reserved for future use.
Settings
Title Text
Reserved for future use.
Agent
Reserved for future use.
Agent ID
Reserved for future use.
</translate>