From Bright Pattern Documentation
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*[[Tutorials-for-admins/Services/ListLeadsPreviewCampaign/Overview | List Leads Outbound Preview Campaign Configuration]] | *[[Tutorials-for-admins/Services/ListLeadsPreviewCampaign/Overview | List Leads Outbound Preview Campaign Configuration]] | ||
*[[Tutorials-for-admins/Services/SMSCampaignMsgsFromDID | How to Send SMS Campaign Messages from DID]] | *[[Tutorials-for-admins/Services/SMSCampaignMsgsFromDID | How to Send SMS Campaign Messages from DID]] | ||
*[[Tutorials-for-admins/Services/TeamServiceSelectorDefault | How to Remove Unnecessary Services from Service Selector]] | |||
*[[Tutorials-for-admins/Services/EnableDispositionsAndReportingDID | Enable Dispositions and Reporting for DID Calls]] | *[[Tutorials-for-admins/Services/EnableDispositionsAndReportingDID | Enable Dispositions and Reporting for DID Calls]] | ||
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Revision as of 12:19, 27 May 2022
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Services & Campaigns Overview
In this section, you will learn how to configure services (e.g., voice, chat, email, etc.) for your contact center. The tutorials in this section are meant to help you get services up and running quickly.
For more information, see the Contact Center Administrator Guide, section Services and Campaigns Overview.
Tutorials
- Chat Service Configuration
- How to Configure Email Services
- Inbound Voice Service Configuration
- Outbound Messaging Campaign Configuration
- List Leads Outbound Preview Campaign Configuration
- How to Send SMS Campaign Messages from DID
- How to Remove Unnecessary Services from Service Selector
- Enable Dispositions and Reporting for DID Calls
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