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= Overview = | = Overview = | ||
This section describes some ways to use the Embedded Agent Desktop SDK, such as retrieving an agent's state and interaction status information, dialing numbers, transferring calls, wrapping up interactions, and controlling call recordings. | This section describes some ways to use the Embedded Agent Desktop SDK, such as retrieving an agent's state and interaction status information, dialing numbers, transferring calls, wrapping up interactions, and controlling call recordings. | ||
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Latest revision as of 04:09, 29 May 2024
Overview
This section describes some ways to use the Embedded Agent Desktop SDK, such as retrieving an agent's state and interaction status information, dialing numbers, transferring calls, wrapping up interactions, and controlling call recordings.