From Bright Pattern Documentation
Wyler.metge (talk | contribs) m →List of Agent Metrics: sorts list alphabetically |
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= List of Agent Metrics= | = List of Agent Metrics= | ||
This section provides a list of the real-time statistics and user properties that apply to agents and can be displayed via the [[supervisor-guide/AgentMetricsView|Agent Metrics View]]. For definitions of all real-time statistics, see [[reporting-reference-guide/AllMetrics|List of All Real-Time Metrics]] in the ''Reporting Reference Guide''. Metrics here are arranged in alphabetical order. | This section provides a list of the real-time statistics and user properties that apply to agents and can be displayed via the [[supervisor-guide/AgentMetricsView|Agent Metrics View]]. For definitions of all real-time statistics, see [[reporting-reference-guide/AllMetrics|List of All Real-Time Metrics]] in the ''Reporting Reference Guide''. Metrics here are arranged in alphabetical order. | ||
=== [[reporting-reference-guide/AllMetrics#Number_of_Interactions_on_Agent_.28Active.29|Active]] === | === [[reporting-reference-guide/AllMetrics#Number_of_Interactions_on_Agent_.28Active.29|Active]] === | ||
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=== [[reporting-reference-guide/AllMetrics#Time_in_State|Time in State]] === | === [[reporting-reference-guide/AllMetrics#Time_in_State|Time in State]] === | ||
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Revision as of 12:42, 12 September 2024
• 日本語
List of Agent Metrics
This section provides a list of the real-time statistics and user properties that apply to agents and can be displayed via the Agent Metrics View. For definitions of all real-time statistics, see List of All Real-Time Metrics in the Reporting Reference Guide. Metrics here are arranged in alphabetical order.