From Bright Pattern Documentation
Created page with "<translate>= Agent Management Tutorials = Agent management tutorials explain how supervisors may perform tasks such as monitoring agents, grading calls, forcing agents into di..." |
No edit summary |
||
| Line 1: | Line 1: | ||
<translate>= Agent Management | <translate>= Agent Management = | ||
Agent management tutorials explain how supervisors may perform tasks such as monitoring agents, grading calls, forcing agents into different states, and so forth. | Agent management tutorials explain how supervisors may perform tasks such as monitoring agents, grading calls, forcing agents into different states, and so forth. | ||
Revision as of 17:27, 20 March 2019
<translate>= Agent Management = Agent management tutorials explain how supervisors may perform tasks such as monitoring agents, grading calls, forcing agents into different states, and so forth.
Section Articles
- How to Change an Agent's State
- How to Continuously Monitor Agents
- How to Grade Calls in Progress
- How to Monitor Agent Screens
- How to Turn On/Off Supervision Modes
</translate>