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Request Port
Bright Pattern's Contact Center Number Provisioning application provides users with the option to create a self-service order to move or "port" phone numbers from one carrier to another. Request Port does three things: Acts as a wizard to walk through LOA completion; pends an order on NPP for the port; and sends an e-mail to the address of record for Ports in Settings. It does not begin a port with winning or losing carriers. That process must be done manually.
Using Request Port can be utilized via uploading a .XLS or .CVS spreadsheet to the system with a list of numbers to port or by entering the full number manually, separating each individual phone number with a comma.
Please note that porting requests are supported for United States numbers only.
This step-by-step procedure includes:
- Preparing the data
- Creating a Letter of Authorization
- Requesting a port from another carrier
For a tutorial on how to port numbers between carriers, please see Tutorials.
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