From Bright Pattern Documentation
< 5.19:NumberProvisioning
Revision as of 14:18, 19 May 2022 by Katherine (talk | contribs) (Created page with "<translate> = Request Port = Bright Pattern's Contact Center Number Provisioning application provides users with the option to create a self-service order to move or "port"...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 5.19

<translate>

Request Port

Bright Pattern's Contact Center Number Provisioning application provides users with the option to create a self-service order to move or "port" phone numbers from one carrier to another. Request Port does three things: Acts as a wizard to walk through LOA completion; pends an order on NPP for the port; and sends an e-mail to the address of record for Ports in Settings. It does not begin a port with winning or losing carriers. That process must be done manually.

Using Request Port can be utilized via uploading a .XLS or .CVS spreadsheet to the system with a list of numbers to port or by entering the full number manually, separating each individual phone number with a comma.


2022.03.08 NumProv Icons.RequestPortWIcon.01.png


Please note that porting requests are supported for United States numbers only.


2022.04.11 NP RequestPort.Overview.png


This step-by-step procedure includes:

  • Preparing the data
  • Creating a Letter of Authorization
  • Requesting a port from another carrier


For a tutorial on how to port numbers between carriers, please see Tutorials.


</translate>

< Previous | Next >