From Bright Pattern Documentation
< 5.3:Embedded-agent-desktop-api-specification | Methods
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selectService
Selects a configured service (e.g., voice, chat, etc.) by name.
See the Embedded Agent Desktop Specification's Use Cases section for ways to use this method.
Request
Syntax
window.bpspat.api.selectService(service name)
Parameters
| Parameter | Type | Description | Example |
| service name | function | Service name | "Customer Service" |
Response
Empty. In response to the request, the service to be used for interactions changes to the specified service name.