From Bright Pattern Documentation
< 5.2:Saml2-single-sign-on-integration-guide
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About
Bright Pattern integrates with Security Assertion Markup Language (SAML) 2.0 identity providers such as Okta, ForgeRock, and Active Directory Federation Services (ADFS), allowing you to configure single sign-on (SSO) functionality for Bright Pattern’s Agent Desktop and Contact Center Administrator applications.
The SAML 2.0 Single Sign-On Integration Guide provides instructions on how to install and configure Active Directory Federation Services (ADFS) and ForgeRock to work in an integrated manner with Bright Pattern Contact Center software.