From Bright Pattern Documentation
<translate>= setRescheduleWindow= Allows you to reschedule outbound dialing retry time to be within a specific timeframe with the option to specify a time zone.
The reschedule window will only affect outbound campaigns when a non-final disposition is selected. The data is retained in Agent Desktop until changed or the interaction is completed.
Request
Syntax
setRescheduleWindow(numberToDial, fromTime, untilTime, timezoneName);
Parameters
Parameter | Data Type | Required/Optional | Description | Example |
numberToDial | String | Required | The phone number to dial | "11234567" |
fromTime | JavaScript date object | Required | The starting time of the reschedule window | "January 31 2020 08:30" |
untilTime | JavaScript date object | Required | The ending time of the reschedule window (must be after the starting time) | "February 1, 2020 12:30" |
timezoneName | String | Optional | The name of the timezone; if omitted, the timezone will be assumed to be the record’s detected timezone | “America/Los_Angeles” |
</translate>