エージェントガイドアプリケーションログのシステム管理者への送信
日常作業を行うにあたって、正常に作業しないような状況（ログイン失敗や操作実行失敗など）が発生するリスクがあります。そのような状況は、原則としてエラーメッセージにより知らされます。エラーの種類によって、エラーメッセージは、別のウィンドウまたはエージェントデスクトップアプリケーションの上部バーにあるピンク色のバナーに表示されます（以下の例を参照）。
This guide lists most of the error messages that you may encounter and provides recommendations about what you can/should do when you encounter them. If the recommended actions do not help, you should contact your system administrator for help. (If an error message that you encounter is not listed, the only recommended action is to report this error to your system administrator immediately.)
When reporting a problem to your system administration personnel, it may be helpful to send them the corresponding application log. The log contains information about the action you were trying to perform when the error occurred and the conditions preceding this action. This information may help your administrator analyze and resolve the problem faster.
To send the log, select the About option from the Settings menu, and click the Log files link.
The folder where the application log files are stored on your computer will open:
C:\Users\User\AppData\Local\Temp\logs
Select the most recent bpclient text file (the one without a time stamp in its name) and send it to your system administrator.
