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• 5.19 • 5.3 • 5.8

How to Terminate Your Working Session

1. To terminate your working session click the Logout icon in the upper right corner of the desktop.
   
   
2. A dialog window will appear asking you to confirm the intention to terminate your working session.
   
   
   

   Logout confirmation dialog
   
   
   
3. Click OK to confirm.

• If you have an active call or chat on your desktop, the system will let you finish its processing before logging you out.

• If you have any unfinished emails on your desktop, you will be allowed to log out immediately. The unfinished emails will be saved as drafts in your personal queue, and you will be able to finish their processing the next time you log in.

ログアウトすると、ブラウザタブには Login dialogが表示されます。すぐにログインする場合、タブを開いた状態にしても構いません。しばらくログインしない場合、ブラウザタブを閉じてください。

Note: If, instead of using the Logout command, you close the browser tab or the browser application, a standard browser dialog will appear asking you to confirm your intention to leave the web page. If you confirm, your Agent Desktop application will be closed and you will be logged out of the system automatically in about 15 seconds.

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