From Bright Pattern Documentation
< 5.2:Supervisor-guide
Revision as of 21:15, 8 June 2018 by Tracy (talk | contribs) (Created new topic from branched topic Documentation:ServicePattern:supervisor-guide:TeamChat:5.1)
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
• 5.19 • 5.2 • 5.3 • 5.8

<translate>= Group Chat = The Group Chat feature allows agents, supervisors, and other users to chat within your contact center. Many features of Group Chat are similar to Internal Chat and Service Chat; however, Group Chat is not for chatting with individual users or customers.

For specific Group Chat information, please refer to How to Use Group Chat

Overview of Group Chat


< Previous | Next >

</translate>/prevnext/