From Bright Pattern Documentation
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| − | = Microsoft Teams = | + | <translate>= Microsoft Teams = |
*[[agent-guide/Tutorials/MicrosoftTeams/Overview | Microsoft Teams Overview]] | *[[agent-guide/Tutorials/MicrosoftTeams/Overview | Microsoft Teams Overview]] | ||
*[[Agent-guide/Tutorials/MicrosoftTeams/Login | How to Sign in to Teams Integrated with Bright Pattern Contact Center]] | *[[Agent-guide/Tutorials/MicrosoftTeams/Login | How to Sign in to Teams Integrated with Bright Pattern Contact Center]] | ||
| Line 7: | Line 7: | ||
*[[Agent-guide/Tutorials/MicrosoftTeams/DirectRouting | How to Configure Your Teams Direct Routing Number as a Softphone Device]] | *[[Agent-guide/Tutorials/MicrosoftTeams/DirectRouting | How to Configure Your Teams Direct Routing Number as a Softphone Device]] | ||
*[[Agent-guide/Tutorials/MicrosoftTeams/InviteExpertstoConference | How to Invite Experts to Join Conference Chats with Customers]] | *[[Agent-guide/Tutorials/MicrosoftTeams/InviteExpertstoConference | How to Invite Experts to Join Conference Chats with Customers]] | ||
| + | </translate> | ||
Latest revision as of 01:45, 10 November 2021
• 5.19 • 5.8
Microsoft Teams
- Microsoft Teams Overview
- How to Sign in to Teams Integrated with Bright Pattern Contact Center
- Accessing Microsoft Teams in the Agent Desktop Widget
- How to Get Help from Experts During Active Interactions Via the Directory
- How to Get Help from Experts Via Teams Channels
- How to Configure Your Teams Direct Routing Number as a Softphone Device
- How to Invite Experts to Join Conference Chats with Customers
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