From Bright Pattern Documentation
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Readers are expected to be have experience with relational databases and Jaspersoft Studio, as well as a solid understanding of contact center operations and resources that are involved in such operations. | Readers are expected to be have experience with relational databases and Jaspersoft Studio, as well as a solid understanding of contact center operations and resources that are involved in such operations. | ||
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Latest revision as of 17:38, 29 August 2018
Audience
The Bright Pattern Contact Center Custom Reporting Tutorial is intended primarily for professionals responsible for the design, development, and testing of custom applications and reports in your contact center.
Readers are expected to be have experience with relational databases and Jaspersoft Studio, as well as a solid understanding of contact center operations and resources that are involved in such operations.