- Custom Reporting Tutorial Introduction
- AudienceConfiguring Jaspersoft Studio
- Downloading Libraries and Localization Resources
- Importing Libraries
- Importing Localization ResourcesCustomizing JRXML Report Templates
- Downloading Report Templates
- Importing and Modifying Report Templates
- Previewing and Saving Modified Report Templates
- Uploading Modified Report TemplatesCustomizing BPXML Report Templates
- BPXML Syntax and Samples
- How to Modify and Use BPXML Report TemplatesAppendix
- Creating a Data Adapter
The Bright Pattern Contact Center Custom Reporting Tutorial is intended primarily for professionals responsible for the design, development, and testing of custom applications and reports in your contact center.
Readers are expected to be have experience with relational databases and Jaspersoft Studio, as well as a solid understanding of contact center operations and resources that are involved in such operations.