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<translate>= Resume Call and Screen Recording=
+
<translate>
 +
= Resume Call and Screen Recording=
 +
Uses the following commands to resume a call recording or screen recording that is currently muted.
  
{|border="1" style="border-collapse:collapse" cellpadding="5"
+
== Unmute Call Recordings ==
|'''Syntax'''
+
Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).
|''parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');''
 
|-
 
|'''Description'''
 
|Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
 
|-
 
|}
 
  
 +
Note that it does not require loading API code on the application's page.
 +
 +
=== Syntax ===
 +
parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');
 +
 +
 +
== Unmute Screen Recordings ==
 +
Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
 +
 +
=== Syntax ===
 +
parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');
  
{|border="1" style="border-collapse:collapse" cellpadding="5"
 
|'''Syntax'''
 
|''parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');''
 
|-
 
|'''Description'''
 
|Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.
 
|-
 
|}
 
  
  
<center>[[desktop-javascript-api-specification/PauseCallandScreenRecording|< Previous]]  |  [[desktop-javascript-api-specification/Callback|Next >]]</center>
 
  
  
 
</translate>
 
</translate>

Latest revision as of 18:15, 10 September 2019

• 5.2 • 5.3 • 5.8

Resume Call and Screen Recording

Uses the following commands to resume a call recording or screen recording that is currently muted.

Unmute Call Recordings

Resumes call recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the JavaScript command).

Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "UNMUTE_CALL_RECORDINGS"}', '*');


Unmute Screen Recordings

Resumes screen recording (e.g., when an agent exits a payment screen, a third-party web application loaded into Agent Desktop may issue the Javascript command). Note that it does not require loading API code on the application's page.

Syntax

parent.frames.postMessage('{"command": "UNMUTE_SCREEN_RECORDINGS"}', '*');



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