From Bright Pattern Documentation
ia2_prescorings
The ia2_prescorings table contains evaluation results for autoscoring, autosurvey, and checklist operations. These records are linked to either customer slices or agent slices depending on the evaluated party.
Description of Data
The following table provides the column name, data types, and descriptions for the ia2_prescorings table.
| Column Name | Data Type | Description |
| agent_slice_id | BINARY(16) - Indexed | Reference to agent slice identifier |
| area | VARCHAR(255) - Indexed | Area name in the corresponding form |
| value | INT(11) | Area score value |
| party | ENUM | Party type associated with the prescore:
|
| customer_slice_id | BINARY(16) - Indexed | Reference to customer slice identifier |
| type | ENUM - Indexed | Type of form:
|
| historical_interaction_id | VARCHAR(36) - Indexed | Unique identifier of the conversation |