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From Bright Pattern Documentation
< 5.19:Agent-guide‎ | Setup
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• 5.19 • 5.3 • 5.8

Contents

  • Agent Guide
    • Introduction
  • Welcome
  • What Is Agent Desktop?
  • User Interface OverviewGetting Started
  • Setup
    • Getting StartedAgent Desktop Helper Application
    • Quick Start
    • Installing and Updating the Agent Desktop Helper ApplicationLogging In/Out
    • Logging into Agent Desktop
    • How to Terminate Your Working Session
    • When Your Browser Closes or Navigates AwayPhone
    • Selecting a Phone DeviceSettings
    • Configuring Your User Profile
    • Configuring Your Voicemail
    • Call Forwarding
    • Phone Device
    • Audio Devices
    • Ringtones and AlertsUsage
  • Working in Agent DesktopTutorials
  • TutorialsHelp
  • Troubleshooting

Ringtone and Alert Volume

Customize your volume settings in Agent Desktop
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