Book List

Bright Pattern Contact Center Docs

• Agent Guide
• Bright Pattern Documentation TOC
• Chat Widget Configuration Guide
• Contact Center Administrator Guide
• Custom Reporting Tutorial
• Desktop Integration API .NET Version Tutorial
• Desktop JavaScript API Specification
• Embedded Agent Desktop SDK Specification
• Facebook Messenger Integration Guide
• Form Builder Reference Guide
• Frequently Asked Questions
• IBM Watson Assistant Integration Guide
• LINE Integration Guide
• List Management API Specification
• Mobile API Plugin for Appery.io Tutorial
• Mobile/Web API Specification
• Outbound Quota Tutorial
• Real-Time Statistics API
• Recording Retrieval API Specification
• Reporting Database Specification
• Reporting Reference Guide
• Oracle Service Cloud Integration Guide
• Salesforce.com Integration Guide
• Scenario Builder Reference Guide
• ServiceNow Integration Guide
• Simplified Desktop .NET API Specification
• SMS/MMS API
• Supervisor Guide
• Survey Form Guide
• Tutorials for Admins
• Tutorials for Agents
• Tutorials for Supervisors
• User Management API Specification
• Viber Integration Guide
• Virtual Queue Tutorial
• Wallboard User Guide
• Wallboard Builder Reference Guide
• What's New in Version 5.2
• Workflow Builder Reference Guide
• Zendesk Integration Guide

Partner Docs

• Application Notes
• Advanced Configuration Options Specification
• Deployment Guide
• Disaster Recovery Guide
• Identity Provider API Specification
• Installation Guide for Linux
• Language Support Guide
• Rebranding Guide
• Recording Retrieval API Specification
• Service Provider Guide
• Tenant Management API Specification
• Time Zone Support Guide
• What Is New in Version 5.3