From Bright Pattern Documentation
• 5.19
Chat Directive: Attachment
The attachment directive sends audio. video, images, and files through:
- Agent Desktop chat UI Text Input Field
- Scenario Builder Send Message+ block
- Workflow Builder Send Message+ block
Format
The attachment directive consists of a forward slash followed by the word attachment, a URL and an optional attachment type.
| Attachment directive format |
|---|
/attachment : <URL>[, attachment type] |
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Available attachment types are audio, video, or image. Several messengers, like Twitter and LINE, do not permit sending attachments without identifying the attachment type. | |
Formatting Rules
- Directives are case sensitive.
- Separate a directive from its parameters with a colon or whitespace.
- Separate multiple parameters with commas.
- Enclose string parameters in double quotes.
- Add required parameters before optional parameters.
- An optional parameter value may be an empty string.
|
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Separating a directive from its parameters with whitespace is allowed for backward compatibility. The recommended separator is a colon, except for the buttons directive which only accepts whitespace between the directive and its parameters. | |
Examples
| Send a .txt file: |
|---|
/attachment https://example.com/file.txt |
| Send audio: |
|---|
attachment : https://example.com/song.wav, audio |
| Send video: |
|---|
/attachment : https://example.com/movie.mp4, video |
| Send an image: |
|---|
/attachment : https://example.com/photo.img, image |
See also: