From Bright Pattern Documentation
Send Message+
The Send Message+ block sends messages in a workflow. Messages are sent over chat channels like SMS and messenger. Each channel provides similar options with variations explained in each channel's section.
SMS
When Chat channel SMS is selected, the Send Message+ scenario block sends a message to a number specified in the Send to this number field.
Conditional Exits
- Send error
- Allows further processing if the attempt to send a text message returns an error.
Settings
- Message
- The text to send. Variables in the $(varname) format can be used. HTML tags will not be interpreted as markup and will appear as plain text in the message.
- Send using this chat service
- A list of chat services.
- Send to this number
- The number to which the message will be sent. Variables in the $(varname) format can be used.
Messenger
When Chat channel Messenger is selected, the Send Message+ workflow block sends a message to the messenger address specified in the Messenger "type: address" field.
Conditional Exits
- Send error
- Allows further processing if the attempt to send a text message returns an error.
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Messenger errors are delivered asynchronously, so the Send Message+ block might not exit to the Send Error conditional exit on error, but the error details propagate to the variables $(sendMesageResultCode) and $(sendMesageResultBody). | |
Settings
- Message
- The text to send. Variables in the $(varname) format can be used. HTML tags will be rendered as markup in Chat Widget messages, but may be rendered as plain text in other messaging channels.
- Send using this chat service
- A list of chat services.
- Messenger "type: address"
- The messenger address to which the message will be sent. Variables in the $(varname) format can be used.