From Bright Pattern Documentation
< 5.19:Supervisor-guide | Tutorials | Campaigns
Overview
Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams.
Note:
A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator.
