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• 5.19 • 5.3 • 5.8


Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams.


A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator.

Campaign operation

Section Articles