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From Bright Pattern Documentation
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5.19
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5.8
Contents
Salesforce.com Integration Guide
Introduction
Purpose
Audience
Integration Scope
Integration Steps
Prerequisites
Salesforce Classic
Salesforce Lightning
Salesforce Service
Tutorials
Tutorials Overview
Overview
Configure Click-to-Preview
Import Calling Lists and Export Campaign Results
Customize Salesforce Activity Objects
Configure Salesforce Data Screen Pop for Outbound Preview Campaigns
Search for a Contact
Locate or Create Screen Pop URLs for a Salesforce Object
Enable Service Console or Service Cloud
# Create a new app or select an existing app, and check '''Console.'''
[[File:sfdc-integration-guide-image43.png|thumb|800px|center|]]
Pause and Resume Recordings
Configure Manually Rescheduled Preview Campaign Calls in Salesforce Lightning
Reschedule Campaign Calls Manually from the Integrated Agent Desktop Widget
Salesforce Lightning Scenario and Workflow Variables
How to Remove Salesforce Integration
Service Console またはService Cloudの有効化
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新しいアプリケーションを生成するか、既存のアプリケーションを選んで、
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