From Bright Pattern Documentation
< 5.19:Supervisor-guide | Tutorials | Campaigns
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A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator. | A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator. | ||
Revision as of 17:18, 27 February 2023
<translate>= Overview = Campaigns tutorials explain basic campaign operation functions like how to start and stop a campaign, how to enable and disable a call list, and how to manage campaign teams.
Note:
A user must have the Control Campaign privilege in order to be available for selection as a service/campaign operator via the Services and Campaigns > Assignments page. In the Agent Desktop application, access is limited to campaigns where the user is assigned as an operator.
Section Articles
- How to Start and Stop Campaigns
- How to Enable and Disable Lists within a Campaign
- How to Add and Remove Campaign Teams
</translate>