From Bright Pattern Documentation
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| − | + | = Set Reporting Custom Field= | |
| − | + | Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | |
| + | == Request == | ||
| + | === Syntax === | ||
| + | setReportingCustomField(name, value);'' | ||
| − | == | + | === Parameters === |
| − | '' | + | {|border="1" style="border-collapse:collapse" cellpadding="5" |
| − | + | | '''Parameter''' | |
| − | + | | '''Type''' | |
| − | '' | + | | '''Optional/Required''' |
| − | + | | '''Description''' | |
| − | '' | + | | '''Example''' |
| − | + | |- | |
| − | + | | name | |
| − | + | | String | |
| − | + | | Required | |
| − | + | | The name of the custom reporting field | |
| − | + | | "custom1" | |
| + | |- | ||
| + | | value | ||
| + | | String | ||
| + | | Required | ||
| + | | The resulting value of the custom reporting field | ||
| + | | "$(variable_in_field)" | ||
| + | |} | ||
Latest revision as of 04:31, 29 May 2024
Set Reporting Custom Field
Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Request
Syntax
setReportingCustomField(name, value);
Parameters
| Parameter | Type | Optional/Required | Description | Example |
| name | String | Required | The name of the custom reporting field | "custom1" |
| value | String | Required | The resulting value of the custom reporting field | "$(variable_in_field)" |