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| − | <translate>=Tutorials for Admins=
| + | = Administration Tutorials = |
| − | Introduction
| + | *[[tutorials-for-admins/Overview | Overview]] |
| − | *[[tutorials-for-admins/About | About]] | + | *[[tutorials-for-admins/AI/Overview| AI and Bots]] |
| − | AI and Bots
| + | *[[tutorials-for-admins/API/Overview | APIs]] |
| − | *[[tutorials-for-admins/HowtoAddBotChatSuggestionsEngine | How to Add a Bot or Chat Suggestions Engine]] | + | *[[tutorials-for-admins/Chat/Overview | Chat]] |
| − | *[[tutorials-for-admins/SetupanAlterraIntegrationAccount | Set up an Alterra Integration Account]] | + | *[[tutorials-for-admins/Configuration/Overview | Configuration]] |
| − | *[[tutorials-for-admins/SetupanAWSLexIntegrationAccount | Set up an AWS Lex Integration Account]] | + | *[[tutorials-for-admins/Email/Overview | Email]] |
| − | *[[tutorials-for-admins/SetupaWatsonAssistantIntegrationAccount | Set up a Watson Assistant Integration Account]] | + | *[[tutorials-for-admins/Forms/Overview | Forms]] |
| − | *[[tutorials-for-admins/HowtoCreateAmazonLexBot | How to Create an Amazon Lex Bot]] | + | *[[tutorials-for-admins/Integrations/Overview | Integrations]] |
| − | *[[tutorials-for-admins/HowtoCreateWatsonAssistant | How to Create a Watson Assistant]] | + | *[[tutorials-for-admins/IA/Grammar_Intent_Syntax_Reference | Interaction Analytics]] |
| − | *[[tutorials-for-admins/HowtoIntegrateBotswithChat | How to Integrate Bots with Chat]] | + | *[[tutorials-for-admins/Lists/Overview | Lists]] |
| − | Campaigns
| + | *[[NumberProvisioning/Welcome | Number Provisioning]] |
| − | *[[tutorials-for-admins/HowtoConfigureOutboundCampaigns | How to Configure Outbound Campaigns]] | + | *[[tutorials-for-admins/OmniDID/Overview | Omni DID]] |
| − | Chat
| + | *[[tutorials-for-admins/PhoneDevices/Overview | Phone Devices]] |
| − | *[[tutorials-for-admins/HowtoAddContactTab | How to Add a Contact Tab]]
| + | *[[tutorials-for-admins/RA/Overview | Remote Assist]] |
| − | *[[tutorials-for-admins/HowtoConfigureChatServices | How to Configure Chat Services]] | + | *[[tutorials-for-admins/Scenarios/Overview | Scenarios]] |
| − | *[[tutorials-for-admins/HowtoConfigureWebChat | How to Configure Web Chat]]
| + | *[[tutorials-for-admins/Services/Overview | Services]] |
| − | *[[tutorials-for-admins/HowtoEditChatWidgetStyle | How to Edit Chat Widget Style]] | + | *[[tutorials-for-admins/Voice/Overview | Voice]] |
| − | *[[tutorials-for-admins/HowtoUsetheChatWidgetHTMLSnippet | How to Use the Chat Widget HTML Snippet]] | |
| − | Integrations
| |
| − | *[[Contact-center-administrator-guide/IntegrationAccounts#Managing_Integration_Accounts | How to Add an Integration Account]]
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| − | *[[tutorials-for-admins/HowtoIntegrateFacebookMessenger | How to Integrate Facebook Messenger]] | |
| − | Other
| |
| − | *[[tutorials-for-admins/HowtoDisplayCallingListColumnsinAgentDesktop | How to Display Calling List Columns in Agent Desktop Search]]
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| − | *[[tutorials-for-admins/HowtoDisplaySearchableCallListColumnsinActivityForms | How to Display Searchable Call List Columns in Activity Forms]] | |
| − | Scenarios
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| − | *[[tutorials-for-admins/Scenario-BuildingExercises | Scenario-Building Exercises]]
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| − | *[[tutorials-for-admins/ScenarioTemplates | Scenario Templates]] | |
| − | Services
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| − | *[[tutorials-for-admins/QuickStart | Quick Start]]
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| − | *[[tutorials-for-admins/HowtoConfigureChatServices | How to Configure Chat Services]] | |
| − | *[[tutorials-for-admins/HowtoConfigureEmailServices | How to Configure Email Services]]
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| − | *[[tutorials-for-admins/HowtoConfigureInboundVoiceServices | How to Configure Inbound Voice Services]] | |
| − | Softphone
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| − | *[[tutorials-for-admins/HowtoConfigureSoftphoneforRemoteDesktop | How to Configure Softphone for Remote Desktop]]
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| − | </translate>
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