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• 5.19 • 5.3 • 5.8

Forms Overview

Bright Pattern form-building exercises and tutorials show you not only how to set up forms in the Contact Center Administrator application and the Form Builder application, but to then use these forms to help your contact center accomplish its business goals.

These examples highlight the important configuration steps needed to get your forms up and running in the Agent Desktop application, as well as optional enhancements.

Form-Building Exercises

These articles are available in the Form Builder Reference Guide, section Form-Building Exercises.