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(Created page with "<translate> = custom_field_names = QQQ The ''custom_field_names'' table contains QQQ == Description of Data == The following table offers the name (i.e., ID), data type (e.g...")
 
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<translate>
 
<translate>
 
= custom_field_names =
 
= custom_field_names =
QQQ
+
The ''custom_field_names'' table contains QQQ
The ''custom_field_names'' table contains  
 
QQQ
 
  
 
== Description of Data ==
 
== Description of Data ==
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|-
 
|-
 
|'''category'''
 
|'''category'''
|ENUM
+
|VARCHAR
|QQQ
+
| The custom fields category as defined in configuration.
 +
 
 +
Possible categories are:
 +
* Activity History
 +
* Case
 +
* Company
 +
* Contact
 +
* Knowledge Base
 +
|-
 +
|'''custom_field'''
 +
|INT (11)
 +
|The custom field as defined by the customer in configuration
 
|-
 
|-
 
|'''name'''
 
|'''name'''
|QQQ
+
|VARCHAR
|QQQ
+
|The name of the custom field as defined in configuration
 
|-
 
|-
 
|'''start_time'''
 
|'''start_time'''
 
|DATETIME
 
|DATETIME
 
|Start time of the aggregation interval
 
|Start time of the aggregation interval
|-
 
|'''custom_field'''
 
|QQQ
 
|QQQ
 
 
|-
 
|-
 
|}
 
|}

Revision as of 18:54, 11 September 2018

• 5.19 • 5.3 • 5.8

<translate>

custom_field_names

The custom_field_names table contains QQQ

Description of Data

The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the agent_performance table.

Column Name Data Type Description
category VARCHAR The custom fields category as defined in configuration.

Possible categories are:

  • Activity History
  • Case
  • Company
  • Contact
  • Knowledge Base
custom_field INT (11) The custom field as defined by the customer in configuration
name VARCHAR The name of the custom field as defined in configuration
start_time DATETIME Start time of the aggregation interval



</translate>

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