From Bright Pattern Documentation
| Line 18: | Line 18: | ||
|'''start_time''' | |'''start_time''' | ||
|DATETIME | |DATETIME | ||
| − | | | + | |Start time of the aggregation interval. |
Time is given in the Coordinated Universal Time (UTC) time zone. | Time is given in the Coordinated Universal Time (UTC) time zone. | ||
| Line 24: | Line 24: | ||
|'''end_time''' | |'''end_time''' | ||
|DATETIME | |DATETIME | ||
| − | | | + | |End time of the aggregation interval. |
Time is given in the Coordinated Universal Time (UTC) time zone. | Time is given in the Coordinated Universal Time (UTC) time zone. | ||
Revision as of 19:14, 12 September 2018
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teams
The teams table contains metrics that describe the team(s) defined in contact center configuration.
Description of Data
The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the teams table.
| Column Name | Data Type | Description |
| name | VARCHAR | Team name as defined in configuration |
| start_time | DATETIME | Start time of the aggregation interval.
Time is given in the Coordinated Universal Time (UTC) time zone. |
| end_time | DATETIME | End time of the aggregation interval.
Time is given in the Coordinated Universal Time (UTC) time zone. |
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