From Bright Pattern Documentation
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|'''Data Type''' | |'''Data Type''' | ||
|'''Description''' | |'''Description''' | ||
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|'''end_time''' | |'''end_time''' | ||
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Time is given in the Coordinated Universal Time (UTC) time zone. | Time is given in the Coordinated Universal Time (UTC) time zone. | ||
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| + | |'''name''' | ||
| + | |VARCHAR | ||
| + | |Team name as defined in configuration | ||
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|'''start_time''' | |'''start_time''' | ||
Revision as of 19:20, 12 September 2018
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teams
The teams table contains metrics that describe the team(s) defined in contact center configuration.
Description of Data
The following table offers the name (i.e., ID), data type (e.g., BIGINT, BINARY, BIT, DATETIME, ENUM, INT, VARCHAR, etc.), and description for each metric (i.e., column) of the teams table.
| Column Name | Data Type | Description |
| end_time | DATETIME | End time of the aggregation interval.
Time is given in the Coordinated Universal Time (UTC) time zone. |
| name | VARCHAR | Team name as defined in configuration |
| start_time | DATETIME | Start time of the aggregation interval.
Time is given in the Coordinated Universal Time (UTC) time zone. |
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