From Bright Pattern Documentation
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*[[agent-guide/HowtoReviewanIncomingEmail | How to Review an Incoming Email]] | *[[agent-guide/HowtoReviewanIncomingEmail | How to Review an Incoming Email]] | ||
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Revision as of 21:26, 23 January 2019
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Cases and Email
Accepting Email
Follow-ups
- How to Use Pinned Cases to Send a Follow-up Outbound Email
- How to Use Cases to Send a Follow-up Outbound Email
Fonts
Handling Email
- How to Close an Email without Replying
- How to Change an Assigned Email Service
- How to Compose a Reply
- How to Transfer an Email
- How to Forward an Email
- How to Send a New Outbound Email
- How to Save an Email as a Draft
- How to Copy and Paste Images into Email
Masking Data
Retrieving Email from Queue
Reviewing Email
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