5.19:Tutorials-for-admins/Scenarios/Exercises

• 5.19 • 5.3 • 5.8

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Scenario Exercises

Bright Pattern scenario exercises show you how to build a scenario for a specific service and purpose. These exercises provide detailed descriptions of which scenario blocks to use, how to configure their properties, and why you need them. Sometimes you need a practice run before you can build your dream scenario.

These articles are available in the Scenario Builder Reference Guide, section Scenario-Building Exercises.

Chat

• How to Create a Chat Scenario That Uses Bots

Voice

• General Inbound Voice Scenario

• How to Create a Voice Scenario That Blocks Specific Incoming Phone Numbers

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