From Bright Pattern Documentation
| Line 29: | Line 29: | ||
*[[Contact-center-administrator-guide/AboutCaseandContactManagement | Case & Contact Management Sections]] | *[[Contact-center-administrator-guide/AboutCaseandContactManagement | Case & Contact Management Sections]] | ||
Call Center Configuration | Call Center Configuration | ||
| − | *[[Contact-center-administrator-guide/ | + | *[[Contact-center-administrator-guide/CallCenterConfiguration/Overview | Call Center Configuration Sections]] |
Quality Management | Quality Management | ||
*[[Contact-center-administrator-guide/QualityManagement/Overview | Quality Management Sections]] | *[[Contact-center-administrator-guide/QualityManagement/Overview | Quality Management Sections]] | ||
Revision as of 15:27, 9 September 2019
• 日本語
<translate>=Contact Center Administrator Guide= Introduction
User Interface
Tutorials
Concepts
Users and Teams
Directory
Scenario Entries
Scenarios
Workflows
Services and Campaigns
Lists
Do Not Call Lists
Tasks
Case & Contact Management
Call Center Configuration
Quality Management
Reporting
Custom
Security
Application Notes
Appendices
</translate>