From Bright Pattern Documentation
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<translate>= Set Reporting Custom Field= | <translate>= Set Reporting Custom Field= | ||
− | + | Allows [[contact-center-administrator-guide/CustomReportingFields|custom reporting fields]] to be entered during an agent’s interaction with a customer; the method works like the [[scenario-builder-reference-guide/SetCustomReportingField|Set Custom Reporting Field]] scenario block. | |
+ | == Request == | ||
+ | === Syntax === | ||
+ | setReportingCustomField(name, value);'' | ||
− | == | + | === Parameters === |
− | '' | + | {|border="1" style="border-collapse:collapse" cellpadding="5" |
+ | | '''Parameter''' | ||
+ | | '''Type''' | ||
+ | | '''Optional/Required''' | ||
+ | | '''Description''' | ||
+ | | '''Example''' | ||
+ | |- | ||
+ | | name | ||
+ | | String | ||
+ | | Required | ||
+ | | The name of the custom reporting field | ||
+ | | "custom1" | ||
+ | |- | ||
+ | | value | ||
+ | | String | ||
+ | | Required | ||
+ | | The resulting value of the custom reporting field | ||
+ | | "$(variable_in_field)" | ||
+ | |} | ||
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</translate> | </translate> |
Revision as of 23:38, 9 September 2019
<translate>= Set Reporting Custom Field= Allows custom reporting fields to be entered during an agent’s interaction with a customer; the method works like the Set Custom Reporting Field scenario block.
Request
Syntax
setReportingCustomField(name, value);
Parameters
Parameter | Type | Optional/Required | Description | Example |
name | String | Required | The name of the custom reporting field | "custom1" |
value | String | Required | The resulting value of the custom reporting field | "$(variable_in_field)" |
</translate>