From Bright Pattern Documentation
< 5.19:Agent-guide | Setup
(Created page with "<translate> = Agent Desktop Helper Application Quick Start = The Agent Desktop Helper Application is a software component that provides many functions for Agent Desktop (Age...") |
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# If using…<br /><br /> | # If using…<br /><br /> | ||
## [[Agent-guide/Setup/AgentDesktopHelperApplication#Chrome | Chrome]], add the Agent Desktop Chrome Extension and '''enable''' it<br /><br /> | ## [[Agent-guide/Setup/AgentDesktopHelperApplication#Chrome | Chrome]], add the Agent Desktop Chrome Extension and '''enable''' it<br /><br /> | ||
| − | ## [[Agent-guide/Setup/AgentDesktopHelperApplication#Firefox | Firefox]], | + | ## [[Agent-guide/Setup/AgentDesktopHelperApplication#Firefox | Firefox]], install the Agent Desktop Firefox Extension and '''enable''' it<br /><br /> |
## [[Agent-guide/Setup/AgentDesktopHelperApplication#Internet_Explorer | Internet Explorer]], '''disable''' the browser's Enhanced Protected Mode<br /><br /> | ## [[Agent-guide/Setup/AgentDesktopHelperApplication#Internet_Explorer | Internet Explorer]], '''disable''' the browser's Enhanced Protected Mode<br /><br /> | ||
## [[Agent-guide/Setup/AgentDesktopHelperApplication#Safari | Safari]], just run the installer<br /><br /> | ## [[Agent-guide/Setup/AgentDesktopHelperApplication#Safari | Safari]], just run the installer<br /><br /> | ||
Revision as of 22:36, 7 May 2020
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Agent Desktop Helper Application Quick Start
The Agent Desktop Helper Application is a software component that provides many functions for Agent Desktop ( Read more.) This article will help you launch the Agent Desktop Helper Application on any browser, so you can get to work on Agent Desktop quickly.
Procedure
- Log in to Agent Desktop.
- If prompted by the warning message, download the Agent Desktop Helper Application installer (Mac: bpclient_mac.pkg, Windows: BPClientSetup.exe) and install it on your computer.
- If not prompted, you can download the installer by going to Settings > About > Helper App version and clicking Update.
- If using…
- Chrome, add the Agent Desktop Chrome Extension and enable it
- Firefox, install the Agent Desktop Firefox Extension and enable it
- Internet Explorer, disable the browser's Enhanced Protected Mode
- Safari, just run the installer
- Chrome, add the Agent Desktop Chrome Extension and enable it
- Refresh the Agent Desktop webpage.
Need more help? See Installing and Updating the Agent Desktop Helper Application and section Troubleshooting.
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