From Bright Pattern Documentation
Created page with "<translate>= Remote Assist = * Remote Assist Overview * Remote Assist on Macs *Agent-guide/Tut..." |
Updated via BpDeleteTranslateTags script |
||
| Line 1: | Line 1: | ||
= Remote Assist = | |||
*[[Agent-guide/Tutorials/RA/Overview | Remote Assist Overview]] | *[[Agent-guide/Tutorials/RA/Overview | Remote Assist Overview]] | ||
*[[Agent-guide/Tutorials/RA/RAonMacOS | Remote Assist on Macs]] | *[[Agent-guide/Tutorials/RA/RAonMacOS | Remote Assist on Macs]] | ||
| Line 23: | Line 23: | ||
*[[Agent-guide/Tutorials/RA/TransferringRASesstoAnotherAgent | Transferring a Remote Assist Session to Another Agent]] | *[[Agent-guide/Tutorials/RA/TransferringRASesstoAnotherAgent | Transferring a Remote Assist Session to Another Agent]] | ||
*[[Agent-guide/Tutorials/RA/TransferringFilesRASess | Transferring Files in a Remote Assist Session]] | *[[Agent-guide/Tutorials/RA/TransferringFilesRASess | Transferring Files in a Remote Assist Session]] | ||
Latest revision as of 04:01, 29 May 2024
Remote Assist
- Remote Assist Overview
- Remote Assist on Macs
- The Remote Assist Tab
- How to Use Remote Assist
- How to Download and Run the Remote Assist Application
- Customer Interaction Window
- Beginning a Chat Remote Assist Session
- Beginning a Phone Call Remote Assist Session
- Accidental Session End Within a Remote Assist Session
- How to Continue a Remote Assist Chat Session if the Client's Browser Must Be Restarted
- How to Elevate the Desktop and Continue a Remote Assist Session
- How to Switch a User to Administrator Mode in Windows
- How to Use Send keys During a Remote Assist Session
- Leaving a Remote Assist Session
- Multiple Agents on a Remote Assist Session
- Multiple Remote Assist Sessions
- Navigating the Available Monitor Screens in a Remote Assist Session
- New PIN or URL in a Remote Assist Session
- Pop the Remote Assist Viewing Window
- Remote Assist Activity History
- Remote Assist Within a CRM Session
- Transferring a Remote Assist Session to Another Agent
- Transferring Files in a Remote Assist Session
< Previous | Next >