Latest revision as of 04:03, 29 May 2024

• 5.19 • 5.2 • 5.3 • 5.8

Reporting Database Specification

Introduction

Statistical Data

Detailed Records

@@ Line 1: / Line 1: @@
-<translate>=Reporting Database Specification=
+=Reporting Database Specification=
 Introduction
 *[[reporting-database-specification/Purpose |  Purpose]]
@@ Line 20: / Line 20: @@
 *[[reporting-database-specification/agent_activity |  agent_activity]]
 *[[reporting-database-specification/call_detail |  call_detail]]
+*[[reporting-database-specification/evaluation_results |  evaluation_results]]
+*[[reporting-database-specification/evaluation_result_details |  evaluation_result_details]]
 *[[reporting-database-specification/interaction_step_skills |  interaction_step_skills]]
 *[[reporting-database-specification/interaction_quality_monitoring |  interaction_quality_monitoring]]
 *[[reporting-database-specification/interaction_quality_monitoring_grades |  interaction_quality_monitoring_grades]]
 *[[reporting-database-specification/surveys |  surveys]]
-New Tables WIP
+*[[Reporting-database-specification/voice_recordings | voice_recordings]]
-*[[reporting-database-specification/agent_dispositions |  agent_dispositions]]
-*[[reporting-database-specification/agents |  agents]]
-*[[reporting-database-specification/custom_field_names |  custom_field_names]]
-*[[reporting-database-specification/evaluation_results |  evaluation_results]]
-*[[reporting-database-specification/skills |  skills]]
-*[[reporting-database-specification/teams |  teams]]
-</translate>