From Bright Pattern Documentation
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Introduction | Introduction | ||
*[[desktop-javascript-api-specification/Purpose | Purpose]] | *[[desktop-javascript-api-specification/Purpose | Purpose]] | ||
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*[[desktop-javascript-api-specification/GeneralInformation | General Information]] | *[[desktop-javascript-api-specification/GeneralInformation | General Information]] | ||
Dialing and Transfers | Dialing and Transfers | ||
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*[[desktop-javascript-api-specification/DialNumber | Dial Number]] | *[[desktop-javascript-api-specification/DialNumber | Dial Number]] | ||
*[[desktop-javascript-api-specification/SelectService | Select Service]] | *[[desktop-javascript-api-specification/SelectService | Select Service]] | ||
| + | *[[desktop-javascript-api-specification/setRescheduleWindow | setRescheduleWindow]] | ||
*[[desktop-javascript-api-specification/Single-StepTransfer | Single-Step Transfer]] | *[[desktop-javascript-api-specification/Single-StepTransfer | Single-Step Transfer]] | ||
*[[desktop-javascript-api-specification/Single-StepConference | Single-Step Conference]] | *[[desktop-javascript-api-specification/Single-StepConference | Single-Step Conference]] | ||
Completing and Terminating an Interaction | Completing and Terminating an Interaction | ||
| + | *[[desktop-javascript-api-specification/CompleteInteraction | Complete Interaction]] | ||
| + | *[[desktop-javascript-api-specification/CompleteInteractionwithDispositionandNotes | Complete Interaction with Disposition and Notes]] | ||
*[[desktop-javascript-api-specification/PostVariable | Post Variable]] | *[[desktop-javascript-api-specification/PostVariable | Post Variable]] | ||
*[[desktop-javascript-api-specification/SetDisposition | Set Disposition]] | *[[desktop-javascript-api-specification/SetDisposition | Set Disposition]] | ||
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*[[desktop-javascript-api-specification/SetReportingCustomField | Set Reporting Custom Field]] | *[[desktop-javascript-api-specification/SetReportingCustomField | Set Reporting Custom Field]] | ||
*[[desktop-javascript-api-specification/TerminateInteraction | Terminate Interaction]] | *[[desktop-javascript-api-specification/TerminateInteraction | Terminate Interaction]] | ||
| − | *[[desktop-javascript-api-specification/ | + | Call and Screen Recordings Control |
| − | *[[desktop-javascript-api-specification/ | + | *[[desktop-javascript-api-specification/Callback | Callback]] |
| + | *[[desktop-javascript-api-specification/PauseCallandScreenRecording | Pause Call and Screen Recording]] | ||
| + | *[[desktop-javascript-api-specification/ResumeCallandScreenRecording | Resume Call and Screen Recording]] | ||
Call Recordings Control | Call Recordings Control | ||
*[[desktop-javascript-api-specification/GetCallRecordingStatus | Get Call Recording Status]] | *[[desktop-javascript-api-specification/GetCallRecordingStatus | Get Call Recording Status]] | ||
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*[[desktop-javascript-api-specification/ResumeScreenRecording | Resume Screen Recording]] | *[[desktop-javascript-api-specification/ResumeScreenRecording | Resume Screen Recording]] | ||
*[[desktop-javascript-api-specification/StopScreenRecording | Stop Screen Recording]] | *[[desktop-javascript-api-specification/StopScreenRecording | Stop Screen Recording]] | ||
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Latest revision as of 04:02, 29 May 2024
Desktop JavaScript API Specification
Introduction
API Methods
Dialing and Transfers
Completing and Terminating an Interaction
- Complete Interaction
- Complete Interaction with Disposition and Notes
- Post Variable
- Set Disposition
- Set Disposition By Name
- Set Notes
- Set Reporting Custom Field
- Terminate Interaction
Call and Screen Recordings Control
Call Recordings Control
- Get Call Recording Status
- Mute Call Recording
- Unmute Call Recording
- Start Call Recording
- Stop Call Recording
Screen Recordings Control