From Bright Pattern Documentation
m (Tracy moved page 5.3:Agent-guide/Tutorials/ServiceChats to 5.3:Agent-guide/Tutorials/Chat) |
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<translate> | <translate> | ||
= Chats = | = Chats = | ||
| − | |||
== Accepting/Rejecting Chats == | == Accepting/Rejecting Chats == | ||
*[[agent-guide/HowtoAcceptaChatRequest | How to Accept a Chat Request]] | *[[agent-guide/HowtoAcceptaChatRequest | How to Accept a Chat Request]] | ||
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== Canned Responses == | == Canned Responses == | ||
*[[agent-guide/HowtoCreateandEditCannedChatResponses | How to Create and Edit Canned Chat Responses]] | *[[agent-guide/HowtoCreateandEditCannedChatResponses | How to Create and Edit Canned Chat Responses]] | ||
| + | |||
| + | == Chat Center == | ||
| + | *[[agent-guide/HowtoUseInternalChat | How to Use Personal Chat ]] | ||
| + | *[[agent-guide/HowtoStartaGroupChat | How to Use Group Chat ]] | ||
== Co-browsing == | == Co-browsing == | ||
Revision as of 21:53, 22 January 2019
<translate>
Chats
Accepting/Rejecting Chats
Audio/Video Chats
Canned Responses
Chat Center
Co-browsing
Creating Cases
Flagging Chats
Follow-ups
Forms
Multiple Chats
Sending Chat Messages
Terminate the Chat
Transfers
</translate>